Coaching traits Empathy Accountability - be there at the specified time Understanding - you understand the other party Coaching someone who is older than you Valid the other person - off the defensive mode Compliment him - make them feel safe Build your own credibility Deal with the original issue Coaching when someone is passed over for promotion Address the problem proactively - Talk about future Put yourself on their team - Let them know you still want good result from him, on their team. Validate the other person - Boost the morale Give opportunity to step up - Grow his experience Coaching someone who just got promoted Validate the other person Raise awareness of the difference Provide strategy Coaching someone who didn't get enough training Training is about skill, coaching is about personal development Let them know you want to help them be successful Offer additional training Position yourself as a coach Coaching someone who makes excuses It's a...
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