Managing organizational change

Two ways of change,

• See the light or 
• Feel the heat

Logic makes us think, emotion makes us act

Approaches to encourage change

• Tell them
• Sell them - Bribe them
• Sell them - (Peer) Pressure them 
• Sell them - Show them 
• Attract them - lasting change, in their self-interest

Questions opens the mind and answer closes the mind

Tip to hear what ppl mean

• Be curious
• Be patient
• Be aware

Lead team through change

• Why-let team understand why we need the change
• How - Involve the team on how to resolve the change
• What - Communicated needed information often
• Review/support - Adjust
• Reinforce - How we can emphasize the impact, rewards, etc