Emotional Engagement
Connection (belong) and Meaning
Overcome Failure
- Be honest - Articulate reality without shame or blame
- Maintain focus - Emphasize on the long haul and the big picture
- Provide next step - Keep everyone engaged
Managing organizational change
Two ways of change, See the light or Feel the heat Logic makes us think, emotion makes us act Approaches to encourage change Tell them Sell them - Bribe them Sell them - (Peer) Pressure them Sell them - Show them Attract them - lasting change, in their self-interest Questions opens the mind and answer closes the mind Tip to hear what ppl mean Be curious Be patient Be aware Lead team through change Why-let team understand why we need the change How - Involve the team on how to resolve the change What - Communicated needed information often Review/support - Adjust Reinforce - How we can emphasize the impact, rewards, etc
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